Jason Glastetter
718-687-7190 | jasonglastetter@gmail.com
EXPERIENCE:
Neighborhood Trust | Experience Strategy and Design Lead | 2017-Present | New York, NY
• Introduced organization to Agile/Scrum methology.
• Oversaw design team.
• Utilized design thinking and user testing to maximize conversion rates and engagement.
• Created personas, user journeys, flows, wireframes, interactions, and visual design.
• Developed and maintained brand standards.
• Lead organization-wide meetings to introduce design thinking to all members of the staff.
Houghton Mifflin Harcourt | Senior Design Architect, UX/UI | 2015-2017 | New York, NY
• Collaborated in the agile framework to help develop Lean UX solutions for e-Learning products.
• Introduced team to unmoderated user testing.
• Developed flow charts, style guides, and interactive prototypes to determine UX/UI solutions for apps and software.
• Established consistency both within and across products for the Intervention Solutions team.
Scholastic | Digital Production Designer, UX/UI | 2012-2015 | New York, NY
• Created detailed spec sheets for software engineers based on material supplied by designers.
• Adjusted designs to ensure crisp pixel perfect images.
• Developed comprehensive prototypes of mobile apps and software using HTML/CSS.
• Crafted Powerpoint documents for large-scale presentations for both internal purposes and sales meetings.
Triumph Learning | Digital Marketing Designer | 2010-2012 | New York, NY
• Developed and updated CSS and HTML in Adobe Dreamweaver for multiple-state sites: buckledown.com, coachconnected.com, coachpublishing.com, optionspublishing.com, and triumphlearning.com.
• Troubleshot cross-browser compatibility issues for websites and email.
• Updated website images and thumbnails for Triumph Learning products.
• Digitally manipulated images in Adobe Photoshop to ensure the proper display of state-specific product line on marketing materials.
CMJ | Production Coordinator | 2005-2009 | New York, NY
• Established and built strategic relationships with indie publicists (Girlie Action, Magnum, Big Hassle, etc.) and major record labels (EMI, WMG, Sony, UMusic).
Leveraged online media and social networks to integrate the CMJ brand. (CMJ official blog: Senior writer and live show content manager).
• Edited and updated HTML for bonus CD-Extra content on disc.
• Managed production and manufacturing of CMJ New Music Monthly and CMJ New Music Report official CD compilations including extensive content (music and art) file management and organization.
• Coordinated with vendors of CD mastering, CD replicator, and print manufacturer ensuring schedule targets.
• Coordinated with art department on deliverables and resolved any issues with production specs.
•Obtained licensing agreements from promotions staff at major and independent record labels.
• Liaised with sales staff to ensure artwork, web elements, and music arrived before deadline.
CMJ | Fulfillment & Business Services Managaer | 2004-2005 | New York, NY
• Managed 13,000+ subscriptions to CMJ New Music Monthly and 1500+ subscriptions to CMJ New Music Report.
• Supervised Circulation and Customer Service departments to ensure creation of mailing/distribution lists and renewal notices and assessed/resolved any customer magazine receipt issues. Also instructed users through any problems using the reporting/data retrieving system on the CMJ website.
• Designed and updated promotional forms for subscriptions, renewals, and back orders.
Troma Entertainment | Sales Manager | 2003 | New York, NY
• Liaised with buyers and distributors to ensure sales of older product and upcoming releases.
• Supervised art and editing departments to ensure timely releases and coordinated schedules with Art Director and Editor.
Dowd & Marotta | Legal Assistant | 2003 | New York, NY
• Drafted, prepared, filed, and delivered legal documents.
• Answered heavy phones, sorted incoming mail, sent out faxes, made copies, and prepared letters.
EDUCATION:
Syracuse University | Graduated Magna Cum Laude | 1998-2002 | Syracuse, NY
• Major: TV, Radio, Film, S.I. Newhouse School of Public Communication
• Minor: Music Industry, Setnor School of Music
SKILLS:
HTML/CSS, Sketch, Zeplin, Photoshop, Dreaweaver, Indesign, Illustrator, XD, Invision, Prototyping, User Testing, Word, Excel, Outlook, PowerPoint, Quickfill, Database Management, Social Networks, Wordpress
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